Join the Team

Pilates Physiotherapist – Cambie & 8th

We are looking for physiotherapists with Clinical Pilates training to join our team at Treloar Physiotherapy Clinic. If you are passionate about physiotherapy, Pilates, caring for others, active living, working as a team and helping people feel better in their body we would love to meet you.

We are currently hiring for:

Cambie & 8th location

Afternoons (1:00-7:00pm) + Saturdays

Requirements:

  • Registered Physiotherapist
  • Availability to work 2+ shifts/wk, ideally including Saturday
  • Clinical Pilates training completed, or planning to complete
  • Flexible start date

Treloar has become well established in the delivery of Clinical Pilates and the team attends regular in-house education sessions to strengthen their knowledge and skills with additional mentoring available. If you are interested in adding Clinical Pilates to your skill set but have not yet certified, talk to us about the potential of course subsidies.  If you think you would be a good fit for this position, please email your resume to manager@treloarphysio.com.



P/T Pilates Physiotherapist – Treloar Physiotherapy Kerrisdale

Treloar Physiotherapy Kerrisdale is looking for a part-time physiotherapist with Clinical Pilates training to join our growing team!

If you are passionate about Pilates, caring for others, active living, working as a team and helping people feel better in their bodies we would love to meet you.

We have recently expanded our clinic space which now includes a brand-new Pilates studio along with a bright gym and 9 treatment rooms in a quiet, professional and warm setting.

Treloar Physiotherapy Clinic prides itself on high standards of practice, providing quality patient care by therapists committed to continuing education. This is an excellent practice environment for any therapist looking to add pilates as an area of focus while joining a fun, dedicated team of sport-minded FCAMPT/IMS/Dry-Needling trained therapists, Clinical Pilates therapists and a Traditional Acupuncturist to work along side.

Requirements:

  • Registered Physiotherapist
  • Rehab-based Reformer Pilates Courses and/or certification complete
  • Ideally available 2 shifts/week including the Saturday
  • Start-date is flexible

Although not required, it is an added bonus if the applicant has completed or are in the process of completing their Level 2 Manual Therapy Courses. Needling, Sport Physiotherapy, women’s health/pelvic floor experience would also be a strong asset to complement your clinical pilates ‘tool-box’.

To learn more about our clinic and this career opportunity, visit our website at www.treloarphysio.com and email your resume to Steve Wong at stevewong@treloarphysio.com



Office Manager – Kerrisdale

Position Overview:

We are seeking an Office Manager who will be responsible for overseeing various aspects of our clinic’s operations, with a strong focus on leadership, client care, office management, and financial responsibilities. This multifaceted role requires a dynamic and organized leader with a passion for ensuring the smooth and efficient functioning of our clinic.

If you are looking to join a growing team of health care professionals in a boutique Kerrisdale practice, we would invite you to submit your cover letter and resume to share why you would be a perfect fit for this position.

Key Responsibilities:

Leadership of Front Desk Staff and Therapists

Front Desk Staff:

  • Recruit, train, and onboard new front desk staff.
  • Provide daily management and guidance to front desk staff, including scheduling, issue resolution, workload distribution, communication, client care, and administrative tasks.
  • Collaborate with part-time receptionist to support various administrative duties, such as managing accounts receivables, Teleplan submissions, rejections, and reporting timelines.
  • Develop and maintain clear roles and responsibilities for front desk staff.
  • Create performance plans for front office staff and conduct semi-annual performance reviews.
  • Identify opportunities for professional development and growth among the front desk team.
  • Foster open and effective communication between front desk staff and office management to enhance the patient experience.

Therapist:

  • Lead and support front desk staff in managing therapist daily schedules to optimize bookings and ensure client satisfaction.
  • Establish strong communication channels between front desk staff and therapists to provide an exceptional patient experience.

Client Care

  • Develop and maintain a welcoming and friendly clinic environment for all patients, focusing on exceptional customer service and a well-organized physical environment.
  • Implement innovative ideas, procedures, and processes to enhance the overall patient experience.

Office Management Support

  • Manage, organize, and replenish all office supplies and inventory, ensuring optimal levels and cost-effective procurement.
  • Generate monthly statistical reports for the clinic and each therapist.
  • Create and update a comprehensive management binder containing how-to documents for all front desk duties and responsibilities.
  • Ensure the clinic remains clean, organized, and sanitized throughout each day.
  • Identify and report challenges and opportunities to the clinic’s partners.
  • Provide limited website update support for treloarphysio.com, following guidance from TPK partners.
  • Undertake additional projects as assigned by the TPK partners.

Financial Management

Handle bookkeeping tasks in Quickbooks Online, including:

  • Recording individual deposits from direct-billing extended health insurers, online payments, etc., and allocating deposits to staff members accurately and on time.
  • Managing income deposits from Jane payments.
  • Tracking daily POS deposits and cash deposits.
  • Submitting journal entries for monthly Visa statements and reconciling them with appropriate accounts.
  • Balancing month-end reports and tracking all outstanding cheques and deposits for the following month.
  • Creating new income, expense, and payroll item accounts as needed.
  • Utilizing Quickbooks Online Month End Reports for monthly bank reconciliation.
  • Generating journal entries to adjust and correct various debits and credits.
  • Preparing journal entries for payments (rent/leases, etc.) and payroll liabilities.
  • Filing T4s as required.

Manage bi-monthly payroll tasks, including:

  • Recording deposits from extended health insurers throughout the week, assigning the correct amounts to practitioners, and clearing outstanding invoices on Jane.
  • Creating individual payroll reports for each staff member, including Independent Contractor invoices and GST breakdowns.
  • Preparing individual excel sheets for each practitioner to outline their weekly earnings and transposing this information into Quickbooks Online for payroll.
  • Ensuring specialty payroll items (e.g., benefits, vacation) are added or deducted as needed.

Reconcile various accounts, including:

  • Ensuring bank deposits match payroll and are accurately recorded in Quickbooks Online and applied in Jane.
  • Managing, recording, and tracking all Visa purchases.
  • Reconciling the previous night’s cash-out each morning.
  • Balancing cash deposits each week and making bank deposits as required.

Work with the front desk staff to oversee 3rd party health insurer relationships, including ICBC/WSBC/MSP and other Extended Health Insurers, by:

  • Liaising with these providers for requesting extensions, handling general inquiries, etc.
  • Managing Teleplan rejections and submissions.
  • Tracking and managing accounts receivables.
  • Managing WSBC and ICBC Reporting, including sending off reports and reminding physiotherapists of report deadlines.

Overseeing invoice payments and ensuring timely payment of both one-time and recurring invoices.

Who you are:

  • An inspirational leader and motivator who brings out the best of those around them.
  • Extremely organized and detail oriented.
  • Strong written, interpersonal, and oral communication skills.
  • Exceptional customer service skills.
  • Problem solver.
  • A compassionate style of management and commitment to team development.
  • Self-motivated and driven to succeed.
  • Dependable.
  • Ability to adapt to a changing environment and handle multiple priorities.

Qualifications:

  • Bachelor’s degree or College Diploma, or equivalent combination of education and experience
  • Minimum of 3 – 5 years of experience in office management/ customer service settings.
  • Strong organizational, financial, and leadership skills.
  • Proficient computer skills (Microsoft Word, Excel, Gmail, Outlook).
  • Excellent communication and interpersonal abilities.
  • Commitment to maintaining patient and financial confidentiality.
  • Basic understanding of bookkeeping practices.
  • Experience with Quickbooks Online and Jane App is a strong asset.
  • Familiarity with WorkSafe BC (WSBC), ICBC and MSP billing is an asset.
  • Detail-oriented with strong analytical skills.

Benefits:

  • Competitive salary commensurate with experience. Salary range of $56,000 – $60,000.
  • Health and dental benefits.
  • Paid time off and holidays.
  • Opportunities for professional development and training.
  • A supportive and collaborative work environment.

How to apply:

If you are a highly organized and dynamic professional with a passion for healthcare administration and financial management, we invite you to apply to our post. Please submit your resume and a detailed cover letter outlining your relevant experience and qualifications to hr.tpk@treloarphysio.com. In your cover letter, express why you are the ideal candidate for this position and how your skills align with our clinic’s values and goals.

Treloar Physiotherapy Clinic